Legal Framework & Data Policy

1. Privacy Policy (GDPR Compliant)

NexovantaLabs ("We", "Our", or "Us"), operating from Carrer Major, 14, 43003 Tarragona, España, is committed to safeguarding personal telemetry data and compute metrics collected through our energy-optimized virtual cloud services. Under Regulation (EU) 2016/679 (General Data Protection Regulation), we act as both Data Controller for administrative communications and Data Processor for customer infrastructure nodes.

We process limited technical logs (IP address, server CPU power telemetry, bandwidth utilization, and interaction timestamps) strictly to uphold optimal server power draw balance and latency SLA compliance. Personal details collected via inquiry forms (e.g., name, corporate email) are retained for a maximum of 24 months and are never transferred to unauthorized third parties.

2. Terms of Service

By accessing or provisioning virtual cloud infrastructure through NexovantaLabs, you agree to adhere to our eco-impact usage standards. Subscribers are granted non-exclusive, non-transferable access to managed cloud compute clusters optimized for low-PUE (Power Usage Effectiveness) metrics.

• Infrastructure usage must strictly comply with EU electronic commerce regulations and environmental compliance standards.
• Cryptocurrency mining or unthrottled synthetic compute stress tests that violate sustainable thermal thresholds without authorization are prohibited.
• Uptime SLAs guaranteed at 99.99% apply exclusively to nodes configured with redundant green-mesh failover enabled.

3. Cookie & Telemetry Policy

NexovantaLabs uses minimal local storage cookies strictly required for website operational efficiency and energy minimization. By measuring active session footprints, we reduce static web delivery payload sizes, decreasing unnecessary network transmission energy.

Users may manage local storage options via browser settings or clear saved preferences at any time. No tracking cookies for targeted advertisement profiles are deployed on this domain.

4. Refund & Cancellation Policy

Cloud infrastructure reservations can be terminated at any time with a 30-day notice period. Refund calculations for partial monthly subscriptions are subject to carbon-offset allocation fees incurred during initial node allocation. Custom kernel tuning audits or tailored server migrations are non-refundable once engineering setup has commenced.